Orders under € 50,-: € 4.75, over € 50,-: Free
Germany and Belgium:
Order under € 50,-: € 7,50, over € 50, -: Free
Luxembourg / Denmark / France / Italy / Austria / Sweden and the UK
Order under € 100,-: € 10.95, over € 100, -: Free
All other countries:
Transport costs:: € 20,-
All packages are shipped via TPG Parcel and DPD. All packages have a track & trace code, even mailbox packages except shipments outside of the Netherlands.
We deliver your product at the address you provided with the order. You can not change the address if we have already sent the package. We will do our best to deliver the order as quickly as possible within the period indicated on the website (within 2 to 3 business days during working days in the Netherlands and Belgium). If the order is delayed, we will inform you in writing. We guarantee that you will receive the order within 30 days of receipt of the order. If unexpectedly, you can request us to (a) immediately refund the amount you paid for the product, or (b) send a replacement product (of equal value).